Terms of Service
Last Updated: June 4, 2025
1. Account Creation and Use
Account Registration: When you book a cleaning service with Clean Maria, an account will be automatically created using the information you provide (email, name, phone, service address). You agree to provide accurate and updated information.
Account Security: You are responsible for maintaining your account confidentiality and agree to notify us immediately of unauthorized use.
Eligibility: By using the service, you confirm that you are at least 18 years old and legally able to enter into agreements.
2. Services Offered
Description: Clean Maria is a platform for booking professional cleaning services including residential, deep, and commercial cleaning.
Service Providers: We connect you with independent cleaners. Clean Maria is not responsible for the actual cleaning performed.
Booking Process: Bookings can be made via our website and are subject to availability.
Changes and Cancellations: Cancellations must be made at least 24 hours in advance to avoid a fee.
3. Payments and Billing
Pricing: Prices vary based on service type and may change over time.
Payment: Payments are securely processed through third-party gateways.
Taxes: Applicable taxes will be added during checkout.
Refunds: Refunds follow our cancellation policy and are not issued for completed services.
4. User Responsibilities and Conduct
You agree to:
- Provide accurate property and contact details
- Ensure safe and timely access to your property
- Maintain a safe environment for Cleaners
- Not use the service unlawfully or impersonate others
- Not contact Cleaners directly for services outside Clean Maria
5. Intellectual Property
All original content, branding, and features are owned by Clean Maria and its licensors. Use of trademarks without written consent is prohibited.
6. Disclaimer of Warranties
The service is provided "as is" and "as available". We make no warranties regarding availability, reliability, or results of services by independent Cleaners.
7. Limitation of Liability
Clean Maria and its affiliates are not liable for indirect or incidental damages. Our liability in the event of property damage is limited to the cost of repair or replacement up to a maximum of INR [insert amount], if covered under the Cleaner's insurance.
8. Indemnification
You agree to indemnify and hold harmless Clean Maria and its agents against claims or liabilities arising from your use of the service or breach of these terms.
9. Governing Law
These terms are governed by the laws of California, USA. If any provision is invalid, the rest will remain in effect.
10. Changes to Terms
We may update these terms at any time. Material changes will be announced 30 days in advance. Continued use of the service constitutes acceptance.
11. Contact Us
If you have any questions about these Terms, please contact us at:
Email: info@cleanmaria.com